Bite For Bite 04
BPO and IT skills in Europe: strategies to scale your business
Dear Readers,
In the previous issue of Bit for Bite, we highlighted how 2025 marks a turning point for technology and artificial intelligence, with time as a strategic resource for businesses.
Today, in a context where digital transformation is accelerating and competition is becoming increasingly fierce, companies are looking for effective solutions to optimize processes, increase productivity, and ensure quality. In this scenario, Business Process Outsourcing (BPO) is emerging as a strategic lever to scale businesses and foster innovation.
BPO: much more than just outsourcing
BPO is not merely a way to reduce costs; it’s a true strategic lever for companies that want to focus on their core business while delegating operational and specialized activities to qualified partners. From software development to application support, BPO provides access to advanced skills, optimizing efficiency without compromising quality.
One of the most effective outsourcing models is nearshoring, which enables companies to outsource processes to nearby countries, benefiting from an ideal balance of costs, collaboration, and access to highly qualified talent.
Download our White Paper to learn more about nearshoring: https://armundiafactory.com/white-paper/
The skill factor: the real key to success
Finding and retaining qualified talent is one of the biggest challenges for IT companies. Skills in artificial intelligence, cloud computing, and software development are increasingly in demand, while the job market struggles to meet that demand.
BPO, combined with nearshoring strategies, offers a concrete solution. Countries like Albania are emerging as strategic hubs for IT outsourcing, thanks to a high number of STEM graduates, a strong innovation culture, and seamless integration with the European market.
The Armundia Factory model: skills and collaboration
At Armundia Factory we have developed an approach that blends BPO and nearshoring, offering our European partners direct access to specialized talent and tailor-made solutions. Thanks to our Outsource Manager, we ensure continuous collaboration, optimizing business processes and maximizing results.
The numbers speak for themselves:
+133% increase in production capacity, with significantly improved test coverage -90% reduction in release times, thanks to QA process automation Increased post-release stability, with fewer issues and higher user satisfaction
Time is the new capital
BPO is not just an operational strategy; it’s an investment in the future. By freeing up internal resources and optimizing skills, companies can focus on what truly matters: innovation, strategy, and growth.
Looking ahead together
2025 will be the year when BPO, nearshoring, and technology merge to create a new business model, where time is no longer a resource to chase, but a competitive advantage to leverage.
Thank you for being part of this journey with Bit for Bite. Let’s continue to build the future together, one Bit for Bite at a time.
Contact us
To discover how nearshoring and BPO can transform your IT processes, reach out to us today. Armundia Factory is the ideal partner for a successful and scalable collaboration.