In the insurance industry, some processes appear simple. Expiry, payment, renewal. Everything seems linear. But a shift in perspective is enough to understand what really happens. Let’s take premium collection and reconciliation. For some policies, renewal involves agency interaction. For others, such as life and accident policies, it happens automatically. And this is where a critical variable comes into play: time.
Over the past few years, the asset management and investment fund industry has undergone a silent yet profound transformation. Increasing regulatory complexity, the expansion of alternative assets, and growing demands for...
Over the past few months, the debate around Agentic AI has entered a more mature phase. We are no longer talking only about systems capable of generating content or supporting decision-making, but about agents able to reason, plan, and execute actions within the core processes of financial institutions.
Europe is facing a structural shortage of digital skills and needs stable partners that are close, reliable, and easily integrable into its organizational models. Our sector responds to this need with several distinctive strengths: a young and qualified workforce, a strong orientation toward technical disciplines, and a natural...
Ten years ago, when we launched Armundia Factory in Tirana, Albania’s ICT landscape was still young, fragmented, and largely invisible to international markets. Today, that picture has changed – not only in size, but in maturity and quality.
At Armundia Factory, we have been supporting one of the leading insurance companies for years in managing strategic processes: from issuing and renewing policies, to contract modifications, and even handling the most complex workflows.
There’s no shortage of data. What’s often missing, however, is an effective way to make it understandable, navigable, and contextualized. We live immersed in information. Yet somewhere between an Excel file, a dashboard, and a PDF report, we too...