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Software development in regulated sectors: the difference between a supplier and a partner Anyone who works in software development on complex systems knows the distance that separates a technically correct project from one that genuinely works in an organisation’s day-to-day operations. That distance is not measured in lines of code.

Quality before volume: why, in insurance BPO, the data quality check matters as much as the process itself In insurance BPO, the problem is rarely the capacity to handle large volumes. The problem is what happens when the incoming data isn’t clean, or when consistency checks are treated as an

Insurance testing: why domain expertise matters more than tools Anyone who develops or manages systems for the insurance market knows it: testing an insurance application is not like testing a generic management platform. Not because the tools are different, but because what you need to know to do it properly

Behind a policy renewal: premium collection and reconciliation as a critical point in insurance processes Policy renewal is generally perceived as a linear step: an expiry date, a payment request, and continuity of coverage. It is a process taken for granted, both by end customers and, often, by industry operators.

FundWatch: An Operational Response to the Growth of Alternative Funds In recent years, the growth of alternative investment funds has significantly increased the operational pressure on depositary banks. The expansion of assets under custody, combined with increasingly stringent regulatory requirements, now demands greater data control, more structured processes, and more

AI Doesn’t Fail in the Models. It Fails in the Architecture. Over the past few months, the debate around Agentic AI has entered a more mature phase. The conversation is no longer limited to tools capable of generating content or supporting human decisions, but has shifted toward systems able to